You have now completed your finance application with etika and been successful. Please check your email for the etika confirmation and log in for your account with them. This may go into the spam or junk file in your email so please also check this.

We will process your order and it will get delivered in 7-10 working days. You will be contacted by our Carpet Monster customer service experts to confirm everything is correct.

If you have purchased fitting with your order then, again, one of our customer service experts will contact you to explain the process so you can get booked in with a fitting date.

If you have ordered a sofa, this will be delivered in 14 working days. Our delivery partner Furdeco will contact you via mobile phone or text message to arrange a delivery date and time the week of delivery. Please note that if ordered on a Friday the first working day will be the next Monday.

If you need to contact us further feel free to do so here:


Call: 0800 520 0602 (Monday – Friday) 9am – 5pm.